About Upward Housing C.I.C

At Upward Housing C.I.C, we believe that everyone deserves a safe, secure, and high-quality home where they can live as independently as possible.

We take a person-centred approach to housing and support

As a not-for-profit Community Interest Company and Midland Landlord Association (MLA) accredited landlord, we provide specialist supported living and extra-care housing for vulnerable adults with assessed care and support needs.

Our residents are referred to us following a professional assessment to ensure that the accommodation and support available are appropriate for their individual circumstances. We work closely with local authorities, healthcare professionals, support providers, and families to create housing solutions that promote independence, dignity, and long-term wellbeing.

A Person-Centred Approach

Supported living and extra-care housing offer an alternative to traditional residential care settings. While residents may have complex support needs, they benefit from having their own home, their own tenancy agreement, and greater choice and control over their lives.

Every person is different, which is why we take a person-centred approach to housing and support. We recognise individual strengths, goals, and aspirations, helping residents build confidence, develop life skills, and enjoy greater independence while remaining safe and supported.

At Upward Housing C.I.C, we understand that a home is more than just a property. It is the foundation for stability, wellbeing, and opportunity. Through high-quality housing, dedicated tenancy support, and a commitment to empowering individuals, we help people build fulfilling lives within their local communities.

A resident sits on her sofa at Hill House, Walsall

Our Role as Your Housing Provider

Upward Housing C.I.C operates as the housing provider and landlord. We are responsible for sourcing, managing, and maintaining high-quality homes that provide residents with a safe and comfortable place to live.

Our responsibilities include:

Property management and maintenance

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Tenancy management

Repairs and ongoing upkeep

Providing quality accommodation that meets individual needs

Health and safety compliance

Ensuring residents enjoy the same rights and protections as any other tenant

We are committed to providing homes that are comparable to high-quality open-market housing, creating environments where people feel valued, secure, and proud of where they live.

Supporting Sustainable Tenancies

Alongside the provision of housing, residents may receive housing-related support designed to help them maintain their tenancy successfully and live independently within their community.

This support can include:

Understanding and maintaining tenancy obligations

Assistance with housing benefit applications and entitlement reviews

Budgeting and financial guidance

Emotional wellbeing support

Developing independent living skills

Encouraging community participation and social inclusion

Liaising with relevant agencies and professionals

The overall aim is to provide the practical and emotional support individuals need to sustain their tenancy, maximise their independence, and achieve positive outcomes.

A client at Inside The Willows in Solihull
Jan's cafe worker at Sunhaven ,Solihull

Looking for Specialist Supported Living Accommodation?

Contact Upward Housing C.I.C today and discover how we can help provide the right home and support for those who need it most.